Shelley Kendrick has been named Ecumen’s Chief Operating Officer/Senior Vice President of Operations.  

Shelley Kendrick has been named Ecumen’s Chief Operating Officer/Senior Vice President of Operations.  

Ecumen CEO and President Kathryn Roberts announced Kendrick’s appointment, saying: “As we embark on some of the most exciting and challenging times in our history, we conducted an extensive national search to find the very best person to lead Ecumen Operations. That person is Shelley Kendrick.”

In overseeing operations at Ecumen’s 38 sites in seven states, Kendrick is responsible for management of all housing and care center communities, including quality of care, financial performance, facility maintenance, procurement, and innovation and strategic development. 

Kendrick, who previously was Ecumen’s Vice President of Operations, joined the company in 2012. Prior to that she was the Campus Administrator at the Minnesota Veterans Home in Minneapolis, where she was responsible for leading campus operations, including a skilled nursing care center, memory care, and in-home care for independent veterans.

Before joining the Minneapolis Veterans Home, Kendrick served in Executive Director positions for 15 years, leading the operations of both small and large health care facilities in Ohio and Minnesota. She began her career in human resources, soon discovering a passion for health care operations.

Kendrick has a Master's Degree in Nonprofit Business Administration from the University of Notre Dame and a Bachelor of Science Degree in English Language and Literature from Eastern Michigan University.

“Shelley has the superior knowledge and leadership skills to move Ecumen to the high level of performance we need in the coming years — and to uphold our values in the process,” Roberts said. 

Kendrick will report to Roberts, effective immediately.