Promoting Health & Safety in Our Communities

Published: January 21, 2022

The health and safety of our residents and team members is our top priority. The meticulous care of our buildings and living spaces has always been an important part of caring for the people we serve. Over the past two years, we have adjusted our approach to address COVID-19, and have implemented the latest technologies to keep our buildings safe for residents, team members and visitors. Our strategy has been focused on keeping people safe while also adapting to keep residents connected with their loved ones.

We continue to follow safety protocols, conducting screening and testing, and cleaning and disinfecting our buildings. Nothing makes us happier than keeping residents and their loved ones connected — and safe!

We are committed to transparent and timely reporting of any occurrences of the virus to our assisted living, memory care, and long-term care residents, their family members, our team members, and to our state and federal health agencies. We continue to carefully follow guidelines provided by the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS), and our local and state health agencies in our ongoing effort to minimize the transmission of COVID-19 in our communities.

How We Help People Stay Safe

Keeping the air in our communities clean and healthy is critical—even though you can’t see the outcome. We’ve hired outside professionals to conduct a thorough review of our Heating Ventilation and Air Conditioning (HVAC) systems and are making improvements as necessary. Our communities use portable air purifiers and negative air machines to improve air quality and air flow. Some of our communities also have installed air disinfection and purification equipment, which uses GPS needlepoint bipolar ionization technology that eliminates airborne particulates, odors and pathogens.

We actively screen everyone who comes into our communities. This process includes confirming they have no COVID symptoms as well as a temperature check.

Testing for COVID has been an important way to control the spread of the virus in our communities. We test our team members and residents following guidance from the Centers for Disease Control and Prevention (CDC) and state departments of health.

We have increased our cleaning and disinfection routines and use EPA List N disinfectants.

We are following all recommended guidance on masks and personal protective equipment. We also continue to follow recommendations on physical distancing.

We’ve increased the number of hand sanitizing stations throughout our communities, and have signage reminding people to regularly wash their hands.

How We Help People Stay Connected

Connections with loved ones are important for our health and wellbeing. We are pleased to welcome visitors into our


We are grateful to our visitors for following our safety protocols, including:

  • Wearing a mask covering the nose and mouth in shared spaces
  • Practicing hand hygiene
  • Screening before entering our buildings
  • Refraining from visiting if you are feeling unwell or have recently tested positive for COVID-19

New Residents:

We are welcoming new residents to our communities across our organization every day. We have a dedicated team ready to listen and help you learn more about our communities. We’ve developed an easy process for move-in to ensure that your loved one is safe and comfortable. Ecumen’s commitment to the physical, social, and emotional well-being of those we serve has been constant for more than 160 years.


A. Following guidance from CMS and state health departments, we are pleased to welcome visitors into our communities.

A. Yes, we look forward to welcoming you!

A. We’re actively monitoring our assisted living, memory care, and long-term care residents as well as our team members, and we are informing our residents, their family members, and our team members, as well as all appropriate state and federal departments of health, on the occurrence of COVID-19 at one of our communities. We have a clearly defined plan on how to proceed following all safety protocols with a COVID positive test. Should it be needed, we will create a designated part of our campus to care for residents who are recovering from COVID-19.

A. At this time we have appropriate supplies to care for individuals on COVID precautions. We also have strategies in place should this become an issue of concern. We regularly connect with our local and state health agencies. We have the experience of knowing how to designate a dedicated group of caregivers to care for those who are ill or recovering, ensuring both adequate protective wear and consistency of care for the comfort of those we’re serving. As needed, we are supporting our team members with staff from trusted agency partners to ensure that we continue to provide the highest quality care.

A. Ecumen remains committed to the safety and well-being of those we serve, our team members and our greater communities. Please remember to practice good self-care. It’s important that you stay healthy so you can support your loved one. Be sure to contact your health care provider if you have symptoms such as a fever, cough, and shortness of breath. Practice physical distancing and please stay in touch with your loved ones with frequent phone calls, texts, video chats, and emails, as well as window visits and outdoor visits, if an option.

You can join us in supporting our COVID-19 preparedness efforts. Please consider making a donation online today at or reach out to Ecumen’s Philanthropy Team at | 651-766-4343. A gift of any amount will help us support those among us who are most impacted by COVID-19 with protective gear, resources for social connectedness, and more. Your generosity has a direct and immediate impact. Thank you!


  • Centers for Disease Control and Prevention (CDC): Link
  • Centers for Medicare & Medicaid Services (CMS): Link


  • State Department of Health Resources:
    • Minnesota Department of Health: Link
    • Idaho Department of Health: Link
    • North Dakota Department of Health: Link
    • Wisconsin Department of Health: Link