Joan Moore was hired in 10 minutes and continues working as a Nursing Assistant at Ecumen Bethany Community 35 years later.
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Nursing Home Compare Tips
Following are key questions we encourage you to answer to help you evaluate and choose a nursing home or care center that provides a good fit for you.
At a Glance
- Is there current availability and if not, when do they anticipate an opening?
- Are specialty services available, and if so, are they offered in separate areas of the building (i.e. memory care, rehabilitation, hospice, ventilator, etc), or blended in one area?
- Is the nursing home conveniently located for friends and family to visit?
- Do residents appear to be clean, appropriately dressed for the season/ time of day, and well-groomed?
- Does the building appear to be clean and well-kept?
- Are the noise levels in the common areas comfortable?
- Is smoking allowed in the building?
- Are pets allowed in the building?
- Are furnishings comfortable and attractive?
- Is the temperature of the building comfortable for the residents?
- Is the building more residential or institutional in appearance and feel?
- Are there private, quiet areas where residents can visit with friends and family?
- Do the relationships between the staff members and residents appear to be warm, polite, respectful and engaging?
- Do staff members respect residents’ privacy?
- Are continuing education programs provided for all staff members?
- Does the nursing home conduct background checks on all staff?
- Does the tour guide (admissions person) know the names of residents throughout the building?
- Is the nursing home staffed with licensed nursing staff 24 hours per day?
- Does the same team of nursing assistants (CNAs) work with the same residents on a consistent basis?
- Is there a full-time social worker on staff?
- Are there doctors who visit the care center regularly?
- Is furniture provided in the rooms, and what items may be brought in by residents?
- Is there adequate storage space (closet and drawers) for each resident?
- Are the rooms shared or private?
- If the room is shared, how many people share the bathroom?
- Do residents have access to a personal telephone and television?
- Are computers available to residents?
- Can residents have a choice of roommates?
Care and Services
- Do residents receive preventive care, such as yearly flu shots?
- Can residents continue to see their personal doctors?
- Does the nursing home have an arrangement with a nearby hospital for emergencies?
- Are care plan meetings held with residents and family members at convenient times for everyone?
- How was the most recent state inspection report and have they corrected any deficiencies that they may have incurred?
- How well do staff know the residents?
- How do they empower residents to be engaged in pursuits that are meaningful to them?
- Are residents offered choices for meal items?
- Are nutritious snacks and beverages available upon request?
- If assistance is needed, will staff help residents with eating and drinking at mealtimes?
- Are a variety of activity options available to residents?
- Are there outdoor areas for resident use and staff to assist them to go outside?
- Are there scheduled activities outings?
- Is there an active volunteer program in the nursing home?
- Does this nursing home have spiritual services that will meet your individual needs?
- Can you talk with other residents and family members to get their insights?
- Can you spend a day to observe life at the nursing home?