Application Frequently Asked Questions

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How can I log in and out if I already have a profile?
1) Click the Log back in! link, located on the top right of every Portal page.
2) Enter your Login Name and Password, and then click the Login button to return to your existing profile. (Or, if you have previously created your profile with a LinkedIn, Facebook or Google+ account, select the correct social network to log in.)
 
How can I retrieve a forgotten password?
1) Click the Log back in! link, located on the top right of every Portal page.
2) Click the Retrieve Password link, located below the Login Name and Password fields on the Login page.
3) Enter the email address you used when you originally created your profile. If you enter a different email address not in the system, your password will not be retrieved. 
4) Check your email, and click the link provided to follow the reset password steps.
 
How can I search for a job?
1) Use filters to search for open positions that match your specific search criteria on a company's Career Portal.
2) Click Search to view your results.

Tips: 

  • By default, the keyword search will search for all of the words you enter, meaning that the keyword search "graphic designer" will return results where the job contains the words "graphic" and "designer."
  • The filters may include Keywords, Location, Category, and Position Type.
  • Choose Zip Code from the Location menu to display a Zip Code field and radius option.
  • If you choose to use more than one filter, the search results must meet ALL of the criteria chosen.

 
How can I apply for a specific job?
1) Select the title of the job that you wish you apply for.
2) Click the Apply for this job online button and follow subsequent steps on your screen.
 
How can I apply for a job using a social media profile?
1) Access the desired job, and begin the application process. Click the appropriate Create with... social media button under the New Candidates section of the page. 
2) Log in to your social account and click the appropriate button to grant iCIMS permission to access your profile information. (Note that on the screen for both LinkedIn and Facebook, you are not only logging in to your account, but also giving iCIMS permission to access your social profile.)
Tips:

  •  If you are a returning candidate, click the Log back in! link from the top right of the page or the log in link in the Returning Candidates section of the page to log in. Then, proceed with step 1, above.
  • If you are already logged in to your social account, simply click the appropriate button to allow iCIMS to access your profile information.
  •  If you are not already signed up for a social account, you can sign up by clicking the Join Now or Sign Up buttons on the LinkedIn, Facebook or Google+ pop-up.

3) Modify the information that was transferred automatically into the Career Portal from your social account, if necessary. (Select the Disconnect (or Unlink account) to link reset the page and unlink your account.)
 
How can I apply for a job using a resume?
1) Access the desired job, and begin the application process. Click Create with Resume within the New Candidates section of the page.
2) Select an option to upload your resume, or paste it into the resume field, if available. (The options available to upload a resume depend on a company's preferences and may vary. The steps below include all possible methods, including uploading from a computer or mobile device, Google Drive, and Dropbox.) 
3)

  • To upload a resume from your computer or mobile device, select My Computer (or My Device) and select the appropriate file. Then, click open.
  •  To upload a resume from an existing Google Drive account, select the Google Drive button, login, and click Accept to allow access to your account. Finally, select the appropriate file and click Select.
  •  To upload a resume from an existing Dropbox account, select Dropbox, login and select the appropriate file. Click Choose to continue.

4) Select Submit Profile to proceed with your application.
 
How can I apply for multiple positions?
There are no limits to how many jobs you can apply for. However, you can only apply for one position at a time. This means that after applying to your first job, you are able to return to the company's main Portal page and select an additional position to apply for, and then repeat the process as necessary.
Your subsequent applications will not require you to re-enter your resume or basic contact information, as this information will already be attached to your profile.
 
How can I check on my status for a job I have applied to?
1) Log in to your existing profile.
2) Your Candidate Dashboard will display. Here you can review the positions you've previously applied to and see the status next to the job title.
 
How can I update my profile information (including my resume)?
1) Log in to your existing profile, and then select the Update your profile button.
2) Enter any updates to your personal information or resume, and click the Update Profile button.
 
How can I refer a friend?
1) Select a job that you wish to refer someone to.
2) Select the Email this job to a friend button.
3) Complete all required fields, and then click the Submit Your Referral button.
Tip: Both you and the person that you refer will receive email notifications with further details. If you are logged in, you will not have to provide your name or email when referring a friend.
 
How can I receive notifications about new job openings?
Applicants are able to create job search agents, saved notifications that alert them by email whenever a job matching their previous search interests has been posted.
1) Use filters to search for positions of interest to you, and click the Search button.
2) On the Job Listings page, which displays jobs that match your search, scroll down to the Job Search Agent Options section. Then, name your search agent and click the Create Agent button.
 
How can I stop receiving notifications about new job openings?
1) Log in to your existing profile, and then click the Manage your search agents button.
2) Select the checkbox(es) for the agents that you wish to stop, and then click the Delete Selected Agents button.
Tips: Search agents may expire after a period of time. (You will receive an email notification before your agent expires.) To renew a search agent, follow the steps above, but select the Renew Selected Agents button instead of the Delete button in step 2.